Call Center Management System - CMS

The Insystech Call Center Management Suite (CMS) is a perfect blend of Web-based CRM with a flexible and robust agent Interface, open but fully customizable database, excellent outbound dialer and a sophisticated inbound automatic call distributor.

It comes with a best of breed PBX with in-built voice recording and interactive voice response (IVR) as well as the very best Live Report that automation can provide.

This system includes a very high through-put, intelligent outbound dialer that also “Do Not Call Blocker” feature.

Contact us for more information.